okazje Privacy Policy
Your personal data is handled with care at okazje. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have as a player based in Bangladesh.
1. Introduction & Scope
This Privacy Policy ("Policy") describes how okazje ("okazje", "we", "us", "our") collects, processes, stores, and shares personal information about players ("you", "your", "User") who access the okazje platform at https://okazje.bet, including its mobile web interface, all game products, betting markets, account management tools, payment services, and customer support channels.
By registering an account, completing okazje Login, or using any service provided by okazje, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not create an account or use the okazje platform.
This Policy applies to all personal data collected through the okazje website, including data provided directly by you during registration, data collected automatically as you use the platform, and data received from payment partners such as bKash, Nagad, Rocket, and Upay. It does not apply to third-party websites or services that may be linked from the okazje platform, as those entities operate under their own independent privacy policies.
Privacy at a Glance — Key Commitments
256-bit SSL
All data in transit is encrypted using industry-standard SSL/TLS protocols.
No Data Selling
We do not sell, rent, or trade your personal data to third-party marketers.
AML Compliance
Identity checks are carried out as part of our anti-money laundering obligations.
Your Rights
Access, correct, or request deletion of your data at any time via our support team.
Cookie Controls
We use cookies for session management and analytics. You control non-essential cookies.
Direct Contact
Privacy queries are answered by our support team at support@okazje.bet.
2. Personal Data We Collect
okazje collects personal data from you in two principal ways: data you provide to us directly, and data collected automatically through your use of the platform. Below is a detailed breakdown of both categories.
2.1 Data You Provide Directly
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Registration data: Full name, date of birth, email address, mobile phone number, and residential address provided when you create your okazje account.
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Identity verification documents: Copies of your National Identity Card (NID), passport, or birth certificate submitted for age and identity verification purposes.
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Payment information: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers), bank account details, and card numbers (where applicable). Full card numbers are never stored by okazje; payment tokenisation is handled by our certified payment processors.
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Source of funds documentation: Bank statements, pay slips, or other financial documentation submitted in response to enhanced due diligence requests during the account verification process.
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Support communications: The content of any messages, emails, or chat transcripts exchanged with our customer support team, including any attachments you choose to provide.
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Responsible gaming preferences: Deposit limits, session time controls, and self-exclusion requests submitted via your account settings following okazje Login.
2.2 Data Collected Automatically
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Device & browser data: IP address, device type, operating system version, browser type and version, screen resolution, and language settings.
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Usage and behavioural data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the okazje platform.
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Transaction logs: Timestamps, amounts, payment methods, and outcomes of all deposit and withdrawal transactions associated with your account.
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Cookie and tracking data: Session cookies, analytics cookies, and similar tracking technologies as described in Section 7 of this Policy.
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Geolocation data: Approximate location derived from your IP address, used to comply with geographic access restrictions and for fraud prevention purposes.
3. How We Use Your Data
okazje processes your personal data only for legitimate, clearly defined purposes. The following table summarises the principal purposes for which your data is used and the legal basis for each activity.
| Purpose | Legal Basis |
|---|---|
| Account registration & management Creating your profile, enabling okazje Login, managing preferences. |
Contract performance |
| Identity & age verification Confirming you are 21 years or older and that your details are genuine. |
Legal obligation |
| Payment processing Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank partners. |
Contract performance |
| Fraud prevention & AML checks Detecting suspicious activity, preventing money laundering and account takeover. |
Legal obligation & legitimate interest |
| Customer support Responding to queries, complaints, and technical support requests. |
Contract performance |
| Responsible gaming Applying deposit limits, self-exclusion periods, and session controls you have set. |
Legal obligation & contract performance |
| Platform analytics & improvement Understanding usage patterns to improve game offerings and site performance. |
Legitimate interest |
| Marketing communications Sending promotional emails or SMS messages about bonuses and offers (only with your consent). |
Consent |
okazje does not use automated decision-making processes — including profiling — that produce legal or similarly significant effects on you without human review. Where automated tools are used for fraud or AML screening, any flag generated is reviewed by a qualified member of our compliance team before any account action is taken.
4. Data Sharing & Third Parties
okazje does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data with the following categories of trusted partners and service providers strictly on a need-to-know basis and only to the extent necessary to deliver our services:
Payment Service Providers
bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, Mastercard, and our partner banks (City Bank, BRAC Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank) receive the minimum payment data necessary to process your transactions. These providers are bound by their own data protection obligations and applicable financial regulations.
Game Content Providers
Licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session identifiers for the purpose of delivering game content and ensuring fair play. These providers do not receive your full identity details or financial data.
Identity Verification Partners
Third-party KYC and identity verification services may process copies of your identity documents to confirm your age and identity. All such partners are contractually bound to process your data solely for the purpose of verification and to maintain appropriate security standards.
Analytics Providers
Aggregated, anonymised usage data may be shared with analytics platforms to help us understand platform performance and user behaviour. No personally identifiable information is included in these data sets.
Law Enforcement & Regulatory Bodies
okazje may disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
No data selling: okazje will never sell, auction, or otherwise commercially transfer your personal data to advertisers, data brokers, or any other third party for their own commercial use.
5. Data Retention & Storage
okazje retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following retention periods apply:
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Account data and transaction records: Retained for a minimum of 5 years from the date of your last transaction or account closure, in compliance with applicable anti-money laundering and financial record-keeping obligations.
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Identity verification documents: Retained for a minimum of 5 years following account closure or the completion of the verification process.
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Customer support records: Retained for 3 years from the date of the relevant interaction, unless the matter is subject to ongoing investigation or legal proceedings.
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Marketing consent records: Retained for the duration of your marketing consent and for 2 years after you withdraw consent, as evidence of compliance.
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Anonymised analytics data: May be retained indefinitely as it contains no personally identifiable information.
All personal data stored by okazje is held on secured servers protected by industry-standard access controls, encryption at rest, and regular security audits. Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to binding confidentiality obligations.
6. Cookies & Tracking Technologies
okazje uses cookies and similar tracking technologies to operate the platform, maintain your session, prevent fraud, and improve the overall user experience. Cookies are small text files stored on your device when you visit the okazje website.
Strictly Necessary Cookies
These cookies are essential for the platform to function. They maintain your okazje Login session, remember your responsible gaming settings, and prevent cross-site request forgery. These cookies cannot be disabled without impairing core platform functionality.
Analytics Cookies
We use analytics cookies to collect aggregated, anonymised data about how players navigate the okazje platform — including which pages are visited most frequently and where users encounter errors. This data helps us improve the site. You may opt out of analytics cookies via your browser settings or by contacting us at support@okazje.bet.
Preference Cookies
Preference cookies remember choices you have made on the platform, such as your preferred language setting and notification preferences, so that you do not need to re-enter them on each visit.
Managing Cookies
You can control cookie settings at any time through your browser's privacy or settings menu. Note that disabling strictly necessary cookies will prevent okazje Login from working correctly and may impair other core features of the platform.
7. Your Data Rights
As a player on the okazje platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at support@okazje.bet. We will acknowledge your request within 5 business days (Bangladesh Standard Time, UTC+6) and respond substantively within 30 calendar days.
Right of Access
You may request a copy of all personal data okazje holds about you, including transaction history, account data, and communication records.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations (e.g., AML record-keeping).
Right to Restriction
You may ask okazje to restrict processing of your data while a dispute regarding accuracy or legitimate interest is being resolved.
Right to Data Portability
Where technically feasible, you may request a structured, machine-readable copy of personal data you have provided to okazje.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Identity verification required: For the security of your account, okazje may ask you to verify your identity before fulfilling a data rights request. This is to prevent unauthorised access to your personal data by third parties.
8. Data Security & Your Responsibilities
okazje implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication options for account access, role-based access controls limiting staff access to personal data, regular penetration testing and vulnerability assessments, and real-time fraud monitoring systems.
While okazje takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your okazje Login credentials confidential and for using a strong, unique password. You should also ensure that you log out of your account after each session, particularly when accessing the platform from a shared or public device. If you suspect your account has been compromised, contact support@okazje.bet immediately.
Phishing awareness: okazje will never ask for your password via email, SMS, or telephone. If you receive a communication claiming to be from okazje that requests your login credentials, treat it as fraudulent and report it to us at support@okazje.bet.
9. Protection of Minors
okazje is strictly intended for persons aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are under 21, you must not use the okazje platform or submit any personal data to us.
If okazje discovers or has reason to believe that personal data has been collected from a person under 21 without appropriate parental consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has created an okazje account, please contact us immediately at support@okazje.bet so that we can take the appropriate action.
10. Changes to This Policy
okazje reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform functionality. When material changes are made, we will post the updated Policy on this page with a revised "Last Updated" date. Where the changes are significant, we will also notify registered account holders via email or a prominent notice on the platform prior to the changes taking effect.
Your continued use of the okazje platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how your personal data is being protected.
Questions about this Policy? Contact our support team at support@okazje.bet. All privacy-related queries are handled in English and responded to within one Bangladesh Standard Time (BST, UTC+6) business day.
Your Data, Your Control
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